Success Stories

Discover how Infiniti helps streamline operations, scale efficiently, and focus on what matters most—building great products. From optimized workflows to seamless execution, see how our expertise translates into real impact.

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Ask About Your Pain Points

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Ops Optimization… Yes!

We’ll perform a comprehensive audit of your operations, analyzing workflows, systems, and inefficiencies. You’ll receive a detailed report with actionable recommendations tailored to your business needs. Once approved, we’ll implement the improvements, optimizing processes, reducing bottlenecks, and ensuring your operations run smoothly and scale effectively.

Strategic Planning? Absolutely

We’ll assess your current strategy, identifying gaps and opportunities for growth. You’ll receive a detailed roadmap with data-driven recommendations, ensuring alignment with business goals. Once approved, we’ll implement key improvements to enhance decision-making, streamline execution, and position your company for long-term success.

Organizational Enablement? Definitely

We are struggling with inefficient workflows, siloed communication, and constant firefighting.

The leadership team spent more time managing operational chaos than focusing on product development and strategic growth. Scaling felt slow, and key initiatives were frequently delayed due to operational bottlenecks.

Action: Infiniti stepped in to assess inefficiencies, implement and simplify workflows, and introduce automation where possible. We restructured their internal processes, optimized team collaboration through better tooling, and established a scalable operational framework that reduced friction across departments.
Result: The company saw an immediate impact—projects moved forward faster, teams collaborated seamlessly, and leadership finally had the space to focus on strategy. With operations running smoothly, they could scale without the usual growing pains.

Can you set-up a "Rhythm of the Business"?

Absolutely. We’ll design a structured cadence for planning, execution, and review to keep your team aligned and operating efficiently. From setting up weekly stand-ups and monthly strategy reviews to optimizing reporting cycles and decision-making processes, we’ll establish a framework that drives accountability, improves communication, and ensures consistent progress toward your goals.

We need help with inefficient vendor management and financial tracking led to scattered invoices, delayed approvals, and unnecessary software expenses.

Action: Infiniti implemented a structured vendor management system, consolidating contracts, invoices, and payment schedules into a single dashboard. We introduced automated approval workflows and real-time expense tracking to improve financial visibility and streamline operations.
Result: Invoice processing time decreased by 60%, redundant software was eliminated, and duplicate payments were prevented. Vendor relationships improved through timely and transparent transactions, while leadership gained better financial oversight and more accurate reporting, enabling informed decision-making and stronger budget control.

Can you help me hold people accountable for my daily and weekly reports?

Action: Infiniti implemented a structured reporting cadence with assigned responsibilities, automated reminders, and a centralized dashboard to track submissions. We also introduced a review process to ensure accuracy and accountability.
Result: Reports were consistently submitted on time, reducing follow-ups and improving data reliability. Teams stayed accountable, and leadership had real-time visibility into key metrics, enabling faster and more informed decision-making.

Can you help me set up OKR's?

Yes! We can help you set up OKRs by creating a structured framework that ties operational execution to measurable outcomes. We’ll work with you to define clear objectives, establish key results that track progress, and implement a system to monitor and adjust as needed. Whether you need help setting reporting cadences, aligning teams, or integrating OKRs into your workflow, we’ll ensure the process is seamless and actionable. Let us know your priorities, and we’ll tailor the approach to fit your business.

Help! We hired someone in a state we aren't registered. Can you assist with that?

Yes, we can! Infiniti will handle the entire payroll state registration process, including securing state tax IDs, setting up unemployment insurance, and ensuring full compliance with payroll regulations. We’ll integrate everything into your payroll system so your employees get paid on time without any administrative headaches.

Our cap table isn't up to date. We're growing fast and issuing equity to new hires, but managing our cap table is becoming a mess.

We’re growing fast and issuing equity to new hires, but managing our cap table is becoming a mess.

Action: Infiniti organized and updated the company’s cap table, ensured accurate tracking of grants and vesting schedules, and implemented a structured process for issuing and managing equity. We also created clear documentation to help employees understand their ownership stakes.
Result: Equity records became accurate and up-to-date, reducing errors and compliance risks. Employees gained clarity on their equity, improving trust and engagement, while leadership had a reliable system for managing future grants and ownership changes.

Can you make sure that vendors get paid?

Yes! We’ll handle vendor payments by tracking invoices, managing approvals, and ensuring everything is processed on time. With a structured system in place, you’ll have full visibility into outgoing payments without the hassle of manual follow-ups.

Help, we need a proper PTO process and policy

Yes! We can create a clear, fair, and scalable PTO policy that aligns with your company culture and operational needs. We’ll define accruals, eligibility, and approval processes while ensuring it’s easy for employees to understand and managers to implement.

Can you review a contract and provide feedback?

We’re not lawyers, so we can’t provide legal advice, but we can review the contract for business implications, identify areas that may need clarification, and ensure it aligns with your operational needs.

We have a project running between various business units. Can you manage the project?

Absolutely! We can oversee the project, ensuring smooth coordination between business units, clear communication, and timely execution. We’ll track progress, manage deliverables, and address roadblocks to keep everything on schedule.

We need help with hiring and onboarding. It's unstructured and the onboarding is inconsistent making it difficult to attract top talent and set new hires up for success.

Action: Infiniti implemented a structured hiring pipeline with clear role definitions, automated candidate tracking, and standardized interview processes to create a seamless experience. We revamped onboarding with a 30-60-90 day roadmap, set up automated workflows to get new hires up to speed quickly, ensured timely access to the right systems, integrated payroll, facilitated introductions to key team members, and placed new hires into the right projects to help them acclimate. To reinforce company culture and support engagement, we also created dedicated resources and paired each new hire with an onboarding buddy.

Result: The startup reduced time-to-hire by 50%, cutting weeks off the recruitment process while improving the quality of hires. Onboarding time shrank from a month to just two weeks, allowing new employees to contribute faster. With streamlined system access, payroll integration, structured introductions, and onboarding buddies, new hires felt more engaged, aligned with company culture, and ready to make an impact from day one.

Customer service lacks structure which is leading to inconsistent responses and unresolved inquiries.

Without a ticketing system or playbook, support was reactive and inefficient.

Action: Infiniti implemented a proper ticketing system to track and prioritize customer inquiries, ensuring no requests were missed. We developed comprehensive playbooks to standardize responses and improve resolution times. Additionally, we hired the first dedicated customer service team members to provide consistent and high-quality support.
Result: Response times improved significantly, customer issues were handled more efficiently, and overall satisfaction increased. With a structured system in place, the company could scale customer support without sacrificing quality, creating a stronger customer experience and reducing operational strain.

Can you run payroll?

Yes! Infiniti can simplify payroll by ensuring timely, accurate payments, taxes, benefits, and compliance. We’ll handle setup, and system integration so you can focus on growing your business.

The team needs a targeted list of 3000 founders and key decision-makers for a marketing campaign...

but lacked the data and sourcing strategy to build it efficiently. Without a high-quality prospect list, outreach efforts were slow and ineffective.

Action: Infiniti conducted in-depth research to identify ideal prospects, leveraging data tools and industry insights to compile a precise list of qualified founders and decision-makers. We cleaned and enriched the data, ensuring accuracy and relevance, and segmented the list for personalized outreach.
Result: The team received a high-quality, campaign-ready list of 1,500 verified prospects, accelerating outreach efforts. With better targeting, response rates improved, leading to more meaningful engagements and higher conversion potential.

Our communication with investors and the board is inconsistent, leading to misaligned expectations, delayed updates, and a lack of clear visibility into company performance.

Without a structured approach, preparing for meetings and responding to inquiries became time-consuming and reactive.

Action: Infiniti established a streamlined reporting cadence, creating clear, data-driven investor updates and board materials. We implemented an organized communication framework, ensuring timely updates, structured meeting agendas, and proactive stakeholder engagement.
Result: Investors and board members received consistent, well-prepared insights, fostering trust and alignment. Leadership spent less time on reactive reporting and more time on strategic initiatives, strengthening relationships and improving decision-making at the highest level.

Do you file State Annual Reports?

Yes, we will make sure that it get looked after.

We're preparing for a major fundraising round and need a comprehensive data room ...

… all the necessary financials, legal documents, and company metrics. We also want to refine our investor pitch materials and ensure our cap table is clean and up to date. Can you help us get everything organized and investor-ready?

Absolutely! We can set up a fully organized data room, ensuring all financials, legal documents, and key company metrics are structured and investor-ready.

I need bookkeeping support with expense tracking, account reconciliation, and accurate monthly reports. Can you handle this?

Yes! We’ll manage your bookkeeping, track expenses, reconcile accounts, and provide clear monthly reports so you always have a full financial picture. Let us know any specific needs, and we’ll take care of the rest.

Can you file my corporate taxes?

We are not accountants therefore we are unable to provide tax filing services, but we can help organize your financial records, prepare necessary documentation, and coordinate with your tax professionals to ensure a smooth filing process.

We need to create our performance management framework

We can create a structured performance management framework that aligns with your company’s goals and culture. This will include defining clear expectations, setting up review cycles, creating feedback processes, and implementing measurable performance metrics.